ISO/IEC 27001 - How to measure the effectiveness of information security?

How can you tell that your ISO/IEC 27001 information security management system (ISMS) is making a difference?

You simply can’t be too careful when it comes to information security. Protecting personal records and commercially sensitive information is critical. But how can you tell that your ISO/IEC 27001 information security management system (ISMS) is making a difference? A new ISO/IEC International Standard can help you out.

The recently updated ISO/IEC 27004:2016, Information technology – Security techniques – Information security management – Monitoring, measurement, analysis and evaluation, provides guidance on how to assess the performance of ISO/IEC 27001. It explains how to develop and operate measurement processes, and how to assess and report the results of a set of information security metrics.

Prof. Edward Humphreys, Convenor of the working group that developed the standard (ISO/IEC JTC 1/SC 27), says: “Cyber-attacks are among the greatest risks an organization can face. This is why the much improved version of ISO/IEC 27004 provides essential and practical support to the many organizations that are implementing ISO/IEC 27001 to protect themselves from the growing diversity of security attacks that business is facing today.”

Security metrics can provide insights regarding the effectiveness of an ISMS and, as such, have taken centre stage. Whether you’re an engineer or consultant responsible for security and reporting to management or an executive who needs better information for decision making, security metrics have become an important vehicle for communicating the state of an organization’s cyber-risk posture.

In Prof. Humphreys’ own words: “Organizations need help to address the question of whether the organization’s investment in information security management is effective, fit for purpose to react, defend and respond to the continually changing cyber-risk environment. This is where ISO/IEC 27004 can provide numerous advantages.”

ISO/IEC 27004:2016 shows how to construct an information security measurement programme, how to select what to measure, and how to operate the necessary measurement processes. It includes extensive examples of different types of measures, and how the effectiveness of these measures can be assessed.

Among the many benefits to organizations of using ISO/IEC 27004 are: 

·   Increased accountability

·   Improved information security performance and ISMS processes

·   Evidence of meeting requirements of ISO/IEC 27001, as well as applicable laws, rules and regulations 

ISO/IEC 27004:2016 replaces the 2009 edition; it has been updated and extended to align with the revised version of ISO/IEC 27001 to provide organizations with greater added value and confidence.

ISO/IEC 27004:2016 was developed by joint technical committee ISO/IEC JTC 1, Information technology, subcommittee SC 27, IT security techniques, whose secretariat is held by DIN, the ISO member for Germany. It is available from your national ISO member or through the ISO Store.

Source: www.iso.org


Related News

HOW MUCH DOES ISO 22000 COST? UPDATED PRICE LIST 2026
HOW MUCH DOES ISO 22000 COST? UPDATED PRICE LIST 2026
24/03/2026

639 Views

The cost of ISO 22000 certification is one of the most frequently asked questions when businesses begin exploring food safety management systems. However, in reality, there is no fixed price applicable to all organizations. The cost varies depending on company size, industry sector, and the current status of internal management systems.
ISO 22000 CERTIFICATI PROCESS: A STRUCTURED ROADMAP FOR FOOD BUSINESSES
ISO 22000 CERTIFICATI PROCESS: A STRUCTURED ROADMAP FOR FOOD BUSINESSES
23/03/2026

892 Views

In the context of increasingly strict controls on food safety and quality, ISO 22000 certification is not only a mandatory requirement of many partners but also a “passport” that enhances a company’s credibility and competitiveness in the market. However, many organizations still wonder: Where should implementation begin? How should it be carried out? How long does it take to achieve certification?
Food safety management systems ISO 22000:2018
Food safety management systems ISO 22000:2018
08/04/2020

16931 Views

ISO 22000:2018, Food safety management systems – Requirements for any organization in the food chain, sets out the requirements for a food safety management system. It defines what an organization must do to demonstrate its ability to control food safety hazards and ensure that food is safe for consumption.
HOW LONG DOES ISO 22000 TAKE? PRACTICAL TIMELINE & EFFECTIVE IMPLEMENTATION TIPS
HOW LONG DOES ISO 22000 TAKE? PRACTICAL TIMELINE & EFFECTIVE IMPLEMENTATION TIPS
29/03/2026

525 Views

During the implementation of ISO 22000 - Food Safety Management System (FSMS), one of the most common questions organizations ask is: “How long does it take to achieve ISO 22000 certification?” In practice, the implementation timeline is not fixed. It depends on several factors such as organizational size, level of system readiness, and internal resources.
IDENTIFYING OHS HAZARDS AND MANAGING RISKS
IDENTIFYING OHS HAZARDS AND MANAGING RISKS
03/06/2025

411 Views

How do health and safety incidents impact your business? If a worker is injured or becomes unwell, what kind of disruption does it cause? Is your productivity affected? What is the impact on other workers, be it in terms of workload or psychological health and well-being?
APRIL 15–18, 2026 – THE 5TH HO CHI MINH CITY INTERNATIONAL FOOD & FOODSTUFF EXHIBITION – HCMC FOODEX 2026
APRIL 15–18, 2026 – THE 5TH HO CHI MINH CITY INTERNATIONAL FOOD & FOODSTUFF EXHIBITION – HCMC FOODEX 2026
17/04/2026

927 Views

From April 15–18, 2026, at the Saigon Exhibition and Convention Center (SECC), the 5th Ho Chi Minh City International Food & Foodstuff Exhibition – HCMC FOODEX 2026 officially took place, continuing the success of previous editions and affirming its position as one of the leading prestigious specialized events in Vietnam.
What is IATF16949:2016?
What is IATF16949:2016?
01/07/2022

1802 Views

What is IATF 16949:2016? The IATF maintains strong cooperation with ISO by continuing liaison committee status ensuring continued alignment with ISO 9001.
7 COMMON MISTAKES WHEN IMPLEMENTING ISO 22000
7 COMMON MISTAKES WHEN IMPLEMENTING ISO 22000
28/03/2026

447 Views

In the food sector, implementing ISO 22000 not only helps businesses comply with regulations but also enhances reputation, expands market access, and effectively manages risks. However, many businesses implement ISO yet “spend money without seeing results.” The main cause comes from mistakes in approach and execution.
7 Quality Management Principles - Part 1/2
7 Quality Management Principles - Part 1/2
30/12/2016

39249 Views

The QMPs can be used as a foundation to guide an organization’s performance improvement. They were developed and d by international experts of ISO/TC 176, which is responsible for developing and maintaining ISO’s quality management standards.

Comment
  • Your review