ISO/IEC 27001 - How to measure the effectiveness of information security?

How can you tell that your ISO/IEC 27001 information security management system (ISMS) is making a difference?

You simply can’t be too careful when it comes to information security. Protecting personal records and commercially sensitive information is critical. But how can you tell that your ISO/IEC 27001 information security management system (ISMS) is making a difference? A new ISO/IEC International Standard can help you out.

The recently updated ISO/IEC 27004:2016, Information technology – Security techniques – Information security management – Monitoring, measurement, analysis and evaluation, provides guidance on how to assess the performance of ISO/IEC 27001. It explains how to develop and operate measurement processes, and how to assess and report the results of a set of information security metrics.

Prof. Edward Humphreys, Convenor of the working group that developed the standard (ISO/IEC JTC 1/SC 27), says: “Cyber-attacks are among the greatest risks an organization can face. This is why the much improved version of ISO/IEC 27004 provides essential and practical support to the many organizations that are implementing ISO/IEC 27001 to protect themselves from the growing diversity of security attacks that business is facing today.”

Security metrics can provide insights regarding the effectiveness of an ISMS and, as such, have taken centre stage. Whether you’re an engineer or consultant responsible for security and reporting to management or an executive who needs better information for decision making, security metrics have become an important vehicle for communicating the state of an organization’s cyber-risk posture.

In Prof. Humphreys’ own words: “Organizations need help to address the question of whether the organization’s investment in information security management is effective, fit for purpose to react, defend and respond to the continually changing cyber-risk environment. This is where ISO/IEC 27004 can provide numerous advantages.”

ISO/IEC 27004:2016 shows how to construct an information security measurement programme, how to select what to measure, and how to operate the necessary measurement processes. It includes extensive examples of different types of measures, and how the effectiveness of these measures can be assessed.

Among the many benefits to organizations of using ISO/IEC 27004 are: 

·   Increased accountability

·   Improved information security performance and ISMS processes

·   Evidence of meeting requirements of ISO/IEC 27001, as well as applicable laws, rules and regulations 

ISO/IEC 27004:2016 replaces the 2009 edition; it has been updated and extended to align with the revised version of ISO/IEC 27001 to provide organizations with greater added value and confidence.

ISO/IEC 27004:2016 was developed by joint technical committee ISO/IEC JTC 1, Information technology, subcommittee SC 27, IT security techniques, whose secretariat is held by DIN, the ISO member for Germany. It is available from your national ISO member or through the ISO Store.

Source: www.iso.org


Related News

HOW MUCH DOES ISO 22000 COST? UPDATED PRICE LIST 2026
HOW MUCH DOES ISO 22000 COST? UPDATED PRICE LIST 2026
24/03/2026

272 Views

The cost of ISO 22000 certification is one of the most frequently asked questions when businesses begin exploring food safety management systems. However, in reality, there is no fixed price applicable to all organizations. The cost varies depending on company size, industry sector, and the current status of internal management systems.
Vote starts on final draft of ISO 45001 for occupational health and safety
Vote starts on final draft of ISO 45001 for occupational health and safety
21/12/2017

5588 Views

ISO 45001 Occupational health and safety management systems – Requirements with guidance for use
IDENTIFYING OHS HAZARDS AND MANAGING RISKS
IDENTIFYING OHS HAZARDS AND MANAGING RISKS
03/06/2025

347 Views

How do health and safety incidents impact your business? If a worker is injured or becomes unwell, what kind of disruption does it cause? Is your productivity affected? What is the impact on other workers, be it in terms of workload or psychological health and well-being?
TOP 5 BENEFITS OF ISO 22000 THAT HELP BUSINESSES GROW RAPIDLY
TOP 5 BENEFITS OF ISO 22000 THAT HELP BUSINESSES GROW RAPIDLY
25/03/2026

190 Views

Many businesses implement ISO 22000 solely with the goal of “meeting requirements” to satisfy partners or regulatory authorities. However, when properly understood and systematically applied, ISO 22000 is not just a formal certification, but also a strategic tool that enables businesses to develop sustainably, enhance competitiveness, and achieve rapid growth in the market.
CARBON NEUTRAL VS NET ZERO: WHAT’S IN IT FOR BUSINESS?
CARBON NEUTRAL VS NET ZERO: WHAT’S IN IT FOR BUSINESS?
05/10/2023

1018 Views

Net Zero is our strongest tool yet against the climate crisis. The transition to Net Zero emissions presents a compelling solution that offers not only environmental benefits but also economic, social and health advantages.
ISO 45001 is now published
ISO 45001 is now published
13/03/2018

21062 Views

The world’s much anticipated International Standard for occupational health and safety (OH&S) has just been published, and is set to transform workplace practices globally
KMR HAPPY NEW YEAR 2025 AND ANNOUNCE LUNAR NEW YEAR HOLIDAY
KMR HAPPY NEW YEAR 2025 AND ANNOUNCE LUNAR NEW YEAR HOLIDAY
23/01/2025

1635 Views

KMR VN would like to announce the 2025 Lunar New Year holiday schedule!
7 Quality Management Principles - Part 2/2
7 Quality Management Principles - Part 2/2
05/01/2017

16421 Views

The revious 8 Quality Management Principles have been revised and republiced as 7 within ISO 9001:2015
GLOBAL RISKS IN A COVID-19 WORLD
GLOBAL RISKS IN A COVID-19 WORLD
06/04/2021

1331 Views

Here we look at some of the top risks highlighted in the report and how we can address and prepare for them, for a more sustainable post-pandemic world.

Comment
  • Your review